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Speaker & mic

Speaker and microphone repair in Ipswich, at your door

If people keep asking you to repeat yourself, or every call sounds like it is coming from the next room, the fault is nearly always a blocked or failed speaker or microphone. It is one of the quicker repairs and one of the most satisfying, because the difference is obvious the moment it is done.

At a glance

From
from £39
Typical time
35 min
Call-out fee
£0
Warranty
12 months
Coverage
IP1–IP12

Prices include the call-out. You pay at the end, once it works.

What causes it

Why this happens

Blocked speaker mesh
Dust and pocket lint pack into the earpiece mesh until sound cannot get out. Calls go quiet, but the loudspeaker still works fine — that combination is the giveaway.
A blown loudspeaker
Music and ringtones crackle or buzz at volume. The driver has failed, usually from age or from a spell at maximum volume.
A microphone nobody can hear
You can hear them, they cannot hear you. Often the bottom microphone has been blocked or damaged, and voice notes and speakerphone go first.
Water in the earpiece
Muffled sound after a soaking is corrosion on the speaker contacts. It rarely improves on its own.
A screen protector over the earpiece slot
A protector fitted slightly high covers part of the earpiece cut-out and muffles every call. We see this more than you would expect, and it costs nothing to rule out — we check it before we open anything.

Prices

What a speaker & mic costs in Ipswich

The same price everywhere we go, call-out included. A different model? Message us and you will have an exact price in minutes.

iPhoneiPhone 12–14£39Book
SamsungGalaxy S21–S23£45Book
Google PixelPixel 6–8Message usBook
iPad & tabletsiPad, Galaxy TabMessage usBook
LaptopsWindows & MacBook, collect & returnMessage usBook

How long it takes

About 35 minutes at your door

About 35 minutes. A blocked earpiece can sometimes be cleared in ten, and you pay for the clean rather than the part.

What you get

  • The mesh cleaned first, before anything is replaced
  • Earpiece, loudspeaker and both microphones tested on a real call
  • 12-month warranty on the part and the labour
  • No call-out charge anywhere in IP1–IP12

Questions

The things people ask

Could it be a setting rather than a fault?

It can. Noise cancellation and a stuck Bluetooth connection both cause this. We check the easy things first — we would rather spend five minutes than sell you a speaker you did not need.

They cannot hear me but speakerphone works. Why?

Most phones have more than one microphone. If the bottom one has failed, the phone falls back to another for speakerphone, which is why one works and the other does not.

Do you test it before you go?

Yes, on a real call, with you listening.

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